CitizenOne: the trusted CIAM to better serve your citizens
CitizenOne consolidates all your services in one user-friendly dashboard and leverages powerful features to simplify the user experience and ensure compliance with privacy and data security obligations. With one secure login, citizens can seamlessly find and subscribe to services, while its self-service configuration capabilities allow for the fast and easy consolidation and delivery of services via the digital channel more securely than ever before.
Increase Citizen Satisfaction
With its unified and configurable presentation capabilities, CitizenOne has an average adoption rate of 77% among its clients.
Achieve Cost Efficiency
Leverage open standards and self-serve tools to deliver modern applications and legacy systems to citizens with maximum efficiency.
Strengthen Cybersecurity
Enable rich service experiences without duplicating citizen data. Keep details anonymous and share progressively, based on consent.
What can citizens do with CitizenOne?
24/7 access to services
Register for and access any service delivered through the product (e.g. apply for a permit, pay taxes, renew a library card, renew a license, update health card coverage)
Manage the sharing of personal information
What can CitizenOne do for your IT team?
Provide a single, consolidated online catalogue of services delivered by your organization
Unify user experience for all services
Streamline form management
CitizenOne - Secure Identity
Our core CIAM capabilities enable access to services while respecting user privacy and helping clients meet their compliance obligations.
CitizenOne - Enhanced Trust
Enforce secure access rules and identity verification to improve transparency and foster user confidence in digital services.
Services Catalog Accelerator
Allow citizens to quickly and easily find and access services and drive up adoption rates.
CitizenOne - Credential Engine
Ensure the secure, streamlined issuance of verifiable credentials to your citizens using trusted tools.
The efficient user-centric approach to compliant digitalization
Online services don’t have to be complex. Governments and organizations of all sizes can offer a user-centric platform that works with their existing systems and reduces the total cost of ownership.
10m
engaged citizens
60+
professional associations
50+
governments and municipalities
50k
professional digital signatures
Ensure only the right users access the right services
CitizenOne is a modular solution that provides a toolkit for organizations to securely identify, verify, onboard, and authenticate users of their digital services.
Deliver notifications to the right channels across all services
Citizens receive vital messages and can view the status of their requests via their method of choice (e.g. SMS, email, online). This ensures satisfaction demonstrating high levels of support and proactive communication of the status of service requests.
Allow citizens to do all of their digital business from one account
Citizens receive vital messages and can view the status of their requests via their preferred method (e.g. SMS, email, online),ensuring high satisfaction through proactive updates and reliable support.
Companion Products
Enhance Your Experience
Take CitizenOne even further with these products, built to deliver added flexibility and impact on their own or together.
ConsignO Cloud: E-signing integration for CitizenOne
Empower your citizens to take action in the roles they play in their daily lives. CitizenOne supports multiple user personas (e.g. business owners, employees, delegates), allowing them to achieve all their important outcomes from the convenience of a single account.
1CRM: the Citizen Relationship Management System for CitizenOne
Integrate 1CRM with CitizenOne for enhanced citizen services. Improve the citizen experience by providing personalized communication and timely responses to citizen inquiries and feedback.
Citizen-first digital transformation built for scale, security, and impact.
More than 1.1 million citizens already use CitizenOne to enable their service interaction
